Thank you for shopping with Axlymark. We aim to process and deliver your orders efficiently. Please review the following information regarding our shipping procedures.
1. Shipping Destinations
We currently ship orders to eligible addresses within the United States.
2. Shipping Rates
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Orders under $99: Standard shipping is $6.99.
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Orders of $99 or more: Free standard shipping.
Applicable shipping charges will be displayed during checkout before you complete your purchase.
3. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or public holidays. Processing may take longer during major holidays, promotions, or periods of unusually high order volume.
4. Shipping Time
After processing, standard shipping generally takes approximately 5–12 business days.
The estimated total fulfillment and delivery time is approximately 6–15 business days, including order processing.
Delivery times are estimates and are not guaranteed.
5. Order Tracking
Once your order has been shipped, tracking information will be provided when available. You can use the tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become active after shipment.
6. Shipping Delays
Delivery may occasionally be delayed due to circumstances beyond our control, including severe weather, carrier disruptions, holidays, customs-related issues, or other unforeseen events.
7. Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
If an order has already been shipped and the address was entered incorrectly, we may be unable to change or redirect the package. Additional shipping costs resulting from an incorrect address may be the customer's responsibility.
8. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order information and, where applicable, photographs of the damaged package or items.
We will work with you and the shipping carrier to help resolve the issue.
9. Taxes and Duties
Prices displayed on our website include applicable taxes where required. For supported destinations, customers should not be charged additional taxes at checkout or upon delivery, except where required by applicable law.
Email：service@axlymark.com
Company: YINGZHIDA LIMITED
Address: WORKSHOP 251 ON 3RD FLOOR, JOIN-IN HANG SING CENTRE, NOS. 2-16 KWAI FUNG CRESCENT, KWAI CHUNG, HONG KONG